These 5 signs that a company isn’t ready to start using social media tools come from my real-world conversations with company CEOs.
2. Your CEO or client says “Let’s get on Twitter” You say OK, what will we tweet?” They say “Our press releases and product info of course, what else would we tweet?”
3. Your CEO or client says “Let’s get on Twitter” You say OK, who will tweet?” They say “Everyone in the company, but we’ll need legal to approve each tweet first.”
4. Your CEO or client says “We need to get everyone talking to each other” You say OK, what do you have in mind? They say “We just sent out a link to < latest corporate social media platform >, that ought to do it.”
5. Your CEO or client says “Let’s get on Twitter” You say “OK, are our customers and partners on twitter?” They say “Why does that matter, we just need to say we use social media”.
Here are 5 questions to ask when they say they need to get some of that social media stuff going.
Experienced Twitter users have their own language, their own rules and they project an “in”crowd feeling which sometimes makes it difficult for a newbie to participate with confidence. On more than one occasion I have sat paralyzed with indecision, afraid to tweet the wrong thing and embarrass myself in front of my followers, or worse yet have my “oops” tweet retweeted to the larger universe.
Twitter pros, this article is not for you but feel free to forward it to all the newbies you know.
Twitter newbies, come on in – the water’s great!
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