Twitter attracts all types and with so many just putting a toe into the twitterverse, I thought I’d summarize the twitter types you’re likely to run into. Have patience when you are deciding who to follow – the right people are out there, and think about what you want to be known as when you start tweeting yourself.
The Aggregator – They scan, skim and read more quickly than most human beings. Passionate about their particular interest area, they want others to share their interest and happily tweet links to interesting articles. Strangely they don’t retweet as much as you’d think, perhaps because they feel their value comes from the effort they put in to find the articles in the first place – I bet they can all tell you how many tweets they’ve made in the past week.
What’s great about them? They can be like your own personal clipping service, reading through the dross and finding the juicy interesting articles for you. A good one is invaluable.
When Aggregators go bad… they figure out how to use the “tweet this” button on bogs and news sites and suddenly the frequency of their tweets increases to a feverish pitch. They begin to think they can only win if they tweet more than anyone else and they start tweeting more and more obscure articles.
The other day I was irritated by the lack of response to an email I had sent a few days before to my 15 year old son. That night at dinner, I asked him why he hadn’t responded. His answer? “Mom, it’s not like I check email every day you know!”. That statement stopped me in my tracks. While I am a user of blogs, facebook, twitter, and text, I am also of a generation who couldn’t survive without email. I check it many times each day and couldn’t imagine going for long without it.
Curious, I asked him how best to reach him when I was at work and he was at home. His answers, in order of preference were:
- Text me (I always have my phone with me)
- IM me (it’s the first thing I do when I get home from school and it works when I am playing video games on TV too)
- Facebook me (yes Facebook is also a verb)
- Phone me (but not on my cell phone cause it costs me money)
According to a new social media study by Michael Stelzner 88% of marketers in a recent survey say they are now using some form of social media to market their business and of those, 86% are using Twitter.
3 out of 4 marketers are using Twitter? Hmmm…. that seemed really really high to me so I decided to do a bit of research myself. I belong to an association of 1800 marketing executives based largely in the US. The association keeps a directory of member twitter accounts which currently numbers 181, or 10% of members. Now it may be that only a few actually bothered to submit their twitter Ids but 10% is not a very high number.
When I first opened my twitter account, Guy Kawasaki (internet visionary and venture capitalist in case you haven’t heard of him) was the first person I looked up and the first person I followed. He made my day when he immediately returned the favour (though he did comment that it was pretty obvious I was in need of followers).
I realized pretty quickly that Guy is, shall we say, prolific. Tweet after tweet arrived almost 24/7. I started reading, and reading, and reading, and would often look up from my computer to realize that hours had passed while I was absorbed in Guy’s world of fascinating, often eccentric posts. I was addicted – who wouldn’t want to be handed already reviewed articles that range from “a wristband that tells you when you’ve had enough sun” to the “45 people to follow on twitter” to “cool iphone apps”.
I am willing to wager my reputation on the fact that Event ROI is about to become a very hot topic as marketing budgets come under greater scrutiny. So here are a few of my thoughts on the subject:
The perfect event marketing ROI presentation shows how profits realized from product or service sales as a direct result of an event-based marketing program exceed the cost of the program. It’s actually a simple formula, but there are some challenges. To explain, here’s a story to show why calculating event ROI is more like dating than hooking up and its all about getting more than one touch to be successful. Read the rest of this entry »
Marketers have been using paper survey forms to gather consumer information at your events for years. We print them, people fill them out and then we send them to a processing centre to enter into a database. Now we’re hearing about using electronic media such as personal computers, tablets, kiosks or personal digital assistants instead of paper.
The real question is “Should we switch or is this case a case of fixing what ain’t broken?”
I believe there are (at least) seven good reasons for using electronic data capture instead of paper. Some are more important than others, depending on the type of event, the audience and the type of data you are collecting. Read the rest of this entry »
When I was researching the pro’s and con’s of paper-based lead capture vs electronic lead capture, I was especially taken with the security risks associated with paper. While we’ve all been operating with paper forever, its only since identity theft and spam that data security has become a major issue.
I truly believe that it won’t be long until using paper to capture personal information will be forbidden, first by financial institutions, and later by all credible organizations. Here’s why… Read the rest of this entry »
Right now, electronic lead capture at events and experiential marketing programs is all the rage and rightly so for a bunch of reasons but it always seemed like such a waste to restrict data capture to only contact information.
It’s easy to extend lead capture to bring something special, that extra value, that can make the difference between a good event and a great event. Using technology-based interactions with event visitors, you can get so much more with little additional effort or cost.
Here are the top 6 reasons you should invest in electronic data capture systems for your next event: Read the rest of this entry »